Courses

This comprehensive certificate program focuses on practical leadership skills essential for frontline leaders. Through a blend of core and elective courses, participants will gain valuable insights and tools to excel in their roles and drive their teams towards success.

This course for frontline leaders enhances capabilities in managing relationships with their management and peers. It covers manage you professional relationship with your boss, developing your organizational influence, developing your understanding of the organizational perspective, and handling conflicts with your supervisor and your colleagues. Through exercises, discussions, and case studies, participants will also learn practical briefing skills and meeting management skills.

This half-day virtual workshop empowers frontline leaders with coaching skills to enhance team performance and engagement. Participants will learn practical techniques for effective communication, feedback, and relationship-building.

This webinar delves into the complex and pervasive issue of racism.

Understanding change dynamics, key success factors for change, dealing with resistance, supporting your team through change.

This course is tailored for managers and leaders who are responsible for overseeing hybrid and virtual teams within their organizations.

Understand your organization, understand the role of corporate units, understand decision making and governance, aligning to organizational priorities.

Understand performance management, giving effective feedback, setting realistic performance objective and continuous conversation, developing a coaching approach

Set your projects up for success using a project management approach, from scoping to planning to execution and evaluation. Use the best practices with actual public sector examples.

This comprehensive course is designed for frontline leaders who frequently face high-stress situations.

This course equips emerging and current frontline leaders with practical insights and tools to enhance leadership and management skills. Participants will review what is expected of them in their role as a frontline leader, approaches to personal and professional development and a pragmatic approach to delegating, managing their time and workload.

This course is specifically tailored for public servants of the Government of Canada who are involved in or interact with financial management roles.

This targeted course is specifically designed for federal public servants in Canada to enhance their proficiency in human resources management within the public sector framework.