Courses

This comprehensive certificate program focuses on practical leadership skills essential for frontline leaders. Through a blend of core and elective courses, participants will gain valuable insights and tools to excel in their roles and drive their teams towards success.

This course for frontline leaders enhances capabilities in managing relationships with their management and peers. It covers manage you professional relationship with your boss, developing your organizational influence, developing your understanding of the organizational perspective, and handling conflicts with your supervisor and your colleagues. Through exercises, discussions, and case studies, participants will also learn practical briefing skills and meeting management skills.

Giving feedback is a key skill. Learn these skills to enhance trust and avoid the minefield caused by poor communication.

Emerge as a leader in challenging times with the tools, skills, and confidence needed to lead through major transformations and crises.

Understand performance management, giving effective feedback, setting realistic performance objective and continuous conversation, developing a coaching approach

Set your projects up for success using a project management approach, from scoping to planning to execution and evaluation. Use the best practices with actual public sector examples.

This comprehensive course is designed for frontline leaders who frequently face high-stress situations.

This course equips emerging and current frontline leaders with practical insights and tools to enhance leadership and management skills. Participants will review what is expected of them in their role as a frontline leader, approaches to personal and professional development and a pragmatic approach to delegating, managing their time and workload.

This three-afternoon webinar will give you insight into the world of an executive. It will enable you, in a safe space, to practice your skills and ascertain your state of readiness for the next step in your career.

Gain practical tips and strategies for understanding, addressing and working with the reporting and accountability requirements of the current Expenditure Management System.