Leading Within Your Organization

Description

This advanced course is designed for frontline leaders looking to deepen their understanding of their organization’s structure, culture, and strategic priorities. Participants will learn to effectively navigate organizational processes, align team goals with corporate objectives, and optimize resource management. The curriculum combines theoretical insights with practical applications, fostering skills in planning, decision-making, and leveraging organizational dynamics for enhanced team performance.

Learning Objectives:

By the end of this webinar, participants will:

• Identify and utilize resources to understand the goals and priorities of their organization.
• Broaden their perspective to better integrate their team within the larger organizational context.
• Recognize their role and influence in organizational decision-making processes.
• Appreciate the impact of organizational culture on team dynamics and performance.
• Develop effective strategies for planning and managing their team’s work in alignment with organizational objectives.

Course Content:

1. Understanding Your Organization:

• Overview of organizational processes and decision-making roles.
• Exploration of organizational culture and its influence on team behavior and performance.
• Insights into corporate goals and priorities, and how these align with team operations.

2. Leading Your Team Within the Organization:

• Strategies for managing team dynamics within the broader organizational context.
• Techniques for enhancing organizational influence and achieving results through quality management.
• Best practices for setting and achieving team priorities that support departmental and organizational objectives.

Core Skills for Effective Leadership:

• Effective Feedback Delivery: Providing clear, constructive, and motivational feedback in various contexts.
• Difficult Conversations: Managing challenging discussions with sensitivity and assertiveness.
• Performance Coaching: Using coaching methods to enhance individual and team performance.
• Progress Tracking: Monitoring performance improvements following feedback to ensure actionable results.

Teaching Methods:

This course employs a variety of instructional techniques tailored to adult learning needs, including:

• Interactive Lectures: Delivering foundational knowledge on organizational understanding and strategic alignment.
• Workshops and Group Exercises: Engaging participants in practical activities to apply learned concepts in real-world scenarios.
• Role-Playing and Simulations: Providing hands-on experience in navigating complex organizational dynamics.

Duration:

• 3 hours, including short breaks for optimal engagement and knowledge retention.

This program is essential for frontline leaders who aim to effectively lead their teams in alignment with organizational values and goals. It equips them with the necessary tools to understand and influence the broader corporate environment, enhancing their effectiveness and the performance of their teams.

Certificate in Frontline Leadership

This course is part of the Certificate in Frontline Leadership offered by the institute. Through a blend of core and elective courses, participants will gain valuable insights and tools to excel in their roles and drive their teams towards success.

Facilitators

Mr. François Gagnon served as Vice-President of the Learning Lab at the IOG for 6 years.He brings rich experience in the area of public sector learning and leadership.  

Mr. Gagnon worked in the Public Service of Canada for 25 years, including 13 years as executive. He had the privilege to organize national ministerial consultations, to negotiate international and federal-provincial agreements and to lead national Grants and Contribution programs. At the Canada School of Public Service, he developed a change management and coaching practice. As Senior Director of Leadership Development, he led and oversaw the review of the entire suite of the School’s Leadership Development products for the Government of Canada. 

In 2014, Mr. Gagnon founded Lead-Action, a firm specialized in Leadership Development. He joined the Institute on Governance in 2019 where he has been using his knowledge and expertise to build on the IOG’s strong reputation in this area. 

Mr. Gagnon has a Degree in Computer Science and a Masters in Project Management during which he specialized in Leadership and Change Management. Over the last 20 years, he was lecturing in Leadership and Change at the University of Ottawa and Université du Québec en Outaouais. He completed required certifications to teach and administer a large range of psychometric instruments including products from the Center for Creative Leadership, Insights Discovery and two emotional intelligence instruments. He has facilitated and has managed the delivery of a large number of Leadership Development products and courses, including organizational 360-degree feedback processes and executive coaching in a large number of organizations in Canada and abroad. Mr. Gagnon was also invited to teach Leadership and Change Management at the University of Moscow and at the Russian Academy of Public Administration and has led the development of a Leadership Development program for Deputy Ministers of the Government of Ukraine. Through his work at Lead Action, he also contributed to leadership development projects in Indonesia, Belize and Mexico. 

In addition to his professional activities, Mr. Gagnon holds a Private Pilot license and is a classically trained pianist who performs regularly in the region.