Resilient Institutions: Learning from Canada’s COVID-19 Pandemic

The COVID-19 pandemic was a dramatic and unique moment in Canadian history. The impact might have been experienced differently from person to person and community to community, but the crisis experience was a collective one with which we are still coming to terms. Our key institutions were profoundly affected. They were forced to quickly change processes, forge new relationships or strengthen existing ones, and make pivotal decisions at an impossible pace with imperfect data.