IOG Policy Brief No. 3: Means ... Ends ... Indicators: Performance Measurement in the Public Sector

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Author: Mark Schacter

Operationally-oriented overview of key concepts related to performance measurement in public sector organizations.

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Institute on Governance

Institute on Governance

Founded in 1990, the Institute on Governance (IOG) is an independent, Canada-based, not-for-profit public interest institution with its head office in Ottawa and an office in Toronto. Our mission is ‘advancing better governance in the public interest,’ which we accomplish by exploring, developing and promoting the principles, standards and practices which underlie good governance in the public sphere, both in Canada and abroad.

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