Friendship Centre Movement: Best Practices in Governance and Management

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Authors: Mackenzie Kinmond & John Graham

Commissioned by the National Association of Friendship Centres, this research paper focuses on eleven themes relating to best practices in governance and management. The IOG identified these themes through a literature search of non-profit organizations, and subsequently conducted case studies on Friendship Centres across the country that had best practices fitting these themes. The publication includes a chapter on each best practice, as well as a concluding chapter, which identifies some common themes and suggests two areas of further focus for the Friendship centre movement.

About the author

Institute on Governance

Institute on Governance

Founded in 1990, the Institute on Governance (IOG) is an independent, Canada-based, not-for-profit public interest institution with its head office in Ottawa and an office in Toronto. Our mission is ‘advancing better governance in the public interest,’ which we accomplish by exploring, developing and promoting the principles, standards and practices which underlie good governance in the public sphere, both in Canada and abroad.

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