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The effectiveness of government in the age of accelerating technology continues to wane and governments everywhere struggle to keep up. With the regular emergence of new, unprecedented and generally disruptive technologies, government in the digital age face unprecedented challenges in executing its mission. As many capacities of the public service seem to fall further and further behind the cutting edge, citizen’s trust in public institutions likewise has been on the decline, a phenomenon that could perhaps be related. To that end, the IOG’s fourth annual Digital Governance Forum focused on “Trust in the Age of Digital Disruption” and convened political leaders as well as those from the public service, academia, and industry together to explore the erosion of trust and how it might be regained through better digital governance.
This summary report highlights the event proceedings, and paraphrases individual participants and some elements of the discussions that followed. It is based on notes from volunteer attendees and expresses the impressions and opinions of the author.
Keep your eye open for announcements regarding the fifth annual Digital Governance Forum, to be held in early June 2019.