Public sector leaders today are adapting, innovating and transforming organizations, services and processes at top speed. Top of Mind will offer a comprehensive snapshot of the issues and perspectives of Canada’s leading officials.
The impact of public service leaders is significant. The overall public sector – all three levels of government–represent nearly 40% of Canada’s GDP and an estimated 20% of its workforce. It supports citizens in areas as diverse as education, health, social services, infrastructure, immigration, climate change and defense, many of which are of shared interest between jurisdictions. Senior public servants support political leaders from different political persuasions with divergent views on not only what is needed moving forward, but on their expectations of public service roles and responsibilities.
Democratic institutions – and democratic governance – matter. They set the stage for everyday economic and social behavior, provide services, and maintain law and order. And as demonstrated by the COVID-19 pandemic, they mobilize civil society – business, media, citizens and NGOs – to provide protection for, and the health of, the population.
As Canada continues to respond to the pandemic and prepare for an uncertain future, its public service leaders across all levels of government face a changed environment of tectonic proportions. Fiscal frameworks, major shifts in citizen expectations, the nature of work, the role of government, the use of technology, the delivery of healthcare, and government internal policies and procedures, to name a few, will challenge the achievement of strong, democratic government and the delivery of services to taxpayers and citizens for generations to come.
Research will be conducted through an online survey and key informant interviews. Top of Mind will be published annually in both official languages, in hard copy and online, and will be circulated to senior public service leaders across the country. The IOG will engage in follow-up and outreach to promote learnings.
An exploration of how public institutions can adapt to aLearn More
A multi-year, collaborative research initiative designed to support medium-term planningLearn More
Harnessing the Power of Artificial Intelligence to Make Meaningful ChangeLearn More
Recommendations to improve the way in which governments at allLearn More