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Program at a Glance

The first of its kind in Canada, this exciting new course will provide public sector executives with the digital literacy and leadership skills they need to be effective decision-makers in the rapidly changing policy and service delivery landscape. Led by experienced practitioners in public sector digital transformation, it will consist of five, day-long sessions that will explore key concepts such as design thinking, agile methods, digital technology, and data, and offer hands-on opportunities to understand how they can be applied to the business of government.

Second Cohort Announced for March 2019! Registration is now opened!

Launch Date: March 4th, 2019.

Candidates

This program has been designed for public sector executives at all levels of government (federal, provincial, municipal) who want to better understand the challenges and opportunities of leadership in the digital era.

Format

Each session is one-day long, and will be comprised of a mix of lectures from subject-matter experts, guest speakers and panel discussions by practitioners, and hands-on exercises to provide participants experience with the concepts being explored.

Duration

Five, one-day sessions, plus an evening networking dinner event.

Program Dates

Cohort 2 - Week-long bootcamp:

Program Launch: March 4th, 2019

Registration Deadline: February 15th, 2019

Location

Institute on Governance Ottawa Offices

ASPIRE Lab

60 George Street, Ottawa, Ontario, K1N 1J4

Cost

$7,500* for five sessions

Includes tuition, all course materials and online tools used during the course, breakfast, lunch and refreshments each day, and an evening networking dinner event

* The price is reduced to $6,250 for those attending from outside the National Capital Region

The Value Proposition

There has never been a greater need for executives and policy leaders at all levels of government to be digitally literate and technologically savvy. The digital revolution has brought about tools and techniques that open up radical new possibilities for governments, but also challenges for risk-adverse organizations that traditionally adapt to change slowly. Rapid advancements in the technology sector have dramatically changed citizen expectations that are shaped by their experiences with companies such as Google, Amazon and Netflix, and their interactions with government are increasingly out-of-step with the quality, timeliness, and user experience of what they are used to in other aspects of their lives. In the background of all of this are the increasing struggles that governments are having with technology procurement and digital project failures, organizational cultures and processes that have been resistant to adapt to the more agile approaches that are the hallmark of the “digital era”, and a rapidly changing policy landscape when it comes to technology-driven issues as diverse as autonomous vehicles and the impact of social media amplified “fake news” on the electoral process.

With this in mind, the Institute on Governance (IOG) is launching a new executive leadership program designed to provide executives and policy-leaders at all levels of government (federal, provincial, municipal) with the knowledge and competencies they need to lead in a digital world. Led by experienced practitioners in public sector digital transformation, the focus for the program will be centred around three core areas and how they are changing the landscape for governance, service delivery, and policy development in the public sector, namely: Design Thinking, Digital Technologies, and Data. The course will provide participants with a basic grounding in key concepts from each of these three disciplines, and a practical understanding of how they can be applied to the business of government. In addition, participants will work in small teams throughout the course on a real-world project that allows them to model agile methods of working and practice the concepts they will learn throughout the course, including service design, user research, and rapid prototyping.

The Team

To develop this new course offering, the IOG is partnering with Ryan Androsoff who will be chairing the program. Ryan was a co-founder of the federal government's Canadian Digital Service, and has spent the last decade working on digital transformation initiatives in the public sector through his time at the Government of Canada’s Treasury Board Secretariat, the digital government team at the Organisation for Economic Development and Co-operation (OECD) in Paris, and his academic work at the Harvard Kennedy School of Government. We are also collaborating with a number of expert practitioners who will be contributing to the design and delivery of the course, including:

  • Amanda Clarke, Assistant Professor at Carleton University and one of the leading researchers in Canada exploring the impact of technology on government
  • Meghan Hellstern, expert in human-centered design and user experience (UX), and Senior Project Officer at the Brookfield Institute for Innovation + Entrepreneurship
  • Mike Gifford, Open source software and digital accessibility expert, President and founder of OpenConcept Consulting, and leader in the Ottawa civic tech community
  • Jen Schellinck, data science expert and adjunct professor at Carleton University's Institute of Cognitive Science, as well as the principal of Sysabee consulting

The course sessions will be enriched by the participation of guest speakers from across Canada and internationally who will provide first-hand perspective on the successes (and failures) to date of the digital government revolution. Combined with the IOG's long history and deep expertise on issues of public governance and leadership, the course promises to provide a unique learning experience on one of the most pressing topics for public sector organizations today.

Program Outcomes

Participants in the Digital Executive Leadership Program will:

  • Stretch their thinking about the possibilities for using digital technology and user-centric, agile approaches to re-think traditional processes and service delivery models in their organization.
  • Be more aware of the increasing challenges that will be faced due to an acceleration of society-wide “digital disruption”.
  • Be able to provide more informed and digitally savvy strategic leadership at the senior management table of their organization, including being able to better identify technology-enabled approaches and projects that are likely to fail or succeed.
  • Have a better understanding of the types of skills and competencies that they will need in their organization, and approaches to recruit, retain, and (re)train a workforce fit to purpose for government in the digital era.
  • Increase their network of contacts and peers who are working on digital transformation and modernization efforts in the public sector.

To Register

Send an email to registration@iog.ca with the following information about the participant:

  • Name
  • Organization and position
  • Email
  • Phone number
  • City/Province

The IOG will contact the participant with the registration kit and full details to start preparing for the program.

For More Information

Ryan Androsoff, Director, Digital Leadership Program

E - randrosoff@iog.ca

P - 613-407-3014