Webinar - Conflict Management

0 day courseIn Ottawa, ON
This course has no upcoming sessions scheduled.

This is a new webinar offered by the IOG for public servants who want to build their skills in managing conflict in relationships and situations at work. The webinar provides public servants an opportunity to understand and analyze their own responses to conflict in the workplace and how they can learn to manage and become more comfortable dealing with conflict. Drawing on several key tools in conflict management, participants will gain skills and confidence in dealing with difficult issues and in building productive relationships at work.

What you will gain

  • How conflict management is a core skill of effective public servants
  • Understanding the sources of conflict in the workplace
  • Learning different approaches to conflict depending on the importance of the goals and the relationship
  • Key tools and tips for dealing with and resolving conflict in the workplace.

Course fee(s)

$390 per attendee

As a not-for-profit organization, the IOG does not charge HST.

Registration is done through an online registration system where you can select to pay by credit card or request an invoice.

Group discounts

If you have more than two people attending, you may be eligible for a group discount. Contact us for details at 613-562-0090 or learningcentre@iog.ca.

Main contact

Learning Centre
(613) 562-0090 ex 200
0 day courseIn Ottawa, ON
This course has no upcoming sessions scheduled.

The IOG value-added

All IOG courses are prepared and taught by those who have held senior positions in the federal government. They are guided by a Learning Committee of senior federal government public servants.

For those who wish to have an adapted course that is specific to their issues and requirements, customized course offerings can be delivered on request for branches, teams or groups, in English or French in any part of the country.

The IOG also offers the Coaching Circle, to assist executives and officers at all levels of government as well as non-profit and other organizations in the development of their leadership skills.

More on custom offerings ›