Essential Skills: Communications for Leaders

0 day courseIn Ottawa, ON
This course has no upcoming sessions scheduled.

Designed for today’s leaders, and based on global award-winning material from VitalLearning™ (, this proven one-day course will help you develop critical leadership skills using highly interactive approaches. Learn by using short scenarios to apply skills in practice and develop confidence. Watch positive models in classrooms and videos, and practice using role play.


  • An aspiring supervisor looking to acquire the fundamental leadership skills and perspective.
  • A seasoned supervisor or manager looking for a quick refresher.
  • A new supervisor or manager looking for an orientation on leadership.
  • Interested in learning foundational communication skills that make leaders effective.


  • Utilize an empowering and dynamic communication process to increase team members’ motivation and commitment.
  • Craft clear and concise messages.
  • Deliver messages that address the interests of the listener.
  • Make verbal and nonverbal communication congruent to reinforcing the intent of messages.
  • Use effective active listening with others.

Who should attend?

Typical attendee profile(s):

Supervisor, Manager

What's included

Expert facilitation, lunch and course materials.

Course fee(s)

$790 per attendee

As a not-for-profit organization, the IOG does not charge HST.

Registration is done through an online registration system where you can select to pay by credit card or request an invoice.

Group discounts

If you have more than two people attending, you may be eligible for a group discount. Contact us for details at 613-562-0090 or

Main contact

613-562-0090 x200
0 day courseIn Ottawa, ON
This course has no upcoming sessions scheduled.

The IOG value-added

All IOG courses are prepared and taught by those who have held senior positions in the federal government. They are guided by a Learning Committee of senior federal government public servants.

For those who wish to have an adapted course that is specific to their issues and requirements, customized course offerings can be delivered on request for branches, teams or groups, in English or French in any part of the country.

The IOG also offers the Coaching Circle, to assist executives and officers at all levels of government as well as non-profit and other organizations in the development of their leadership skills.

More on custom offerings ›