Giving Effective Feedback - Institute on Governance

Giving Effective Feedback


Giving feedback is a key skill. Learn these skills to enhance trust and avoid the minefield caused by poor communication.

$390

Course Description

  • Feedback – both formal performance evaluations and informal conversations at work – is a key leadership moment. In this half-day webinar, explore effective feedback approaches for three types of feedback conversations.
  • With our experienced facilitators, you will learn and practice how to use feedback tools, including SBI and GROW, to improve the effectiveness of your feedback and build trust in your working relationships.
  • You should attend Giving Effective Feedback if you are a manager, team leader, or any employee who wants to understand best practice feedback techniques, both in giving and receiving feedback.
Format
Webinar
Enroll

Learning Objectives:

  • Learn the importance of feedback as a key team performance instrument.  
  • Learn how to conduct supportive, corrective and developmental conversations. 
  • Explore your own behaviours and attitudes in order to be more self-aware, and to accept and learn from feedback. 
  • Practice new skills to become ready to apply them in practice. 

Bundle This Webinar:

This webinar is eligible to be bundled with two other webinars of your choice for a ‘buy 2, get 1 free’ price of $780. Take advantage of our recommended streams (Leadership; Policy: Government Essentials: Innovation) to choose your bundle or mix and match the webinars that best suit your needs. Upon registration, be sure to select the bundle option and then select your webinars. Co 


Customize This Webinar:

This webinar is eligible to be customized as a private offering for your team and organization. Contact us at learningcentre@iog.ca to discuss your needs. 


Group Discounts:

If you have more than two people attending, you may be eligible for a group discount. Contact us for details at 613-562-0090 or learningcentre@iog.ca.


Instructors

Omer Boudreau

Associate, Faculty

A seasoned, bilingual leader in public administration for over 30 years, Omer has significant experience in public policy, corporate management and government operations. He is a strategic leader who has successfully implemented transformational change in various settings. His reputation of excellence in building relationships, in the engagement of stakeholders and in achieving results has consistently […]

Catherine Waters

Senior Practice Lead  

Expertise: Learning Centre and Leadership– curriculum design and delivery, facilitation and custom instruction  Degrees:   BA (Hon) English & French (University of Victoria); MA Public Policy and Administration (Carleton University); MSc Labour Economics (London School of Economics).  Catherine Waters is Senior Practice Lead in the IOG Leadership and Learning Centre. She has extensive experience as a consultant, researcher […]

François Gagnon

Vice-President Learning

Expertise: Leadership Development, Adult Learning, Project Management, Government  Degree(s):  M. Sc. Project Management, B. Sc. Computer Science  Certification(s) & designation(s):  EQi, Insights, Change Style Indicator, Influence Style Indicator, EQ-Map, SCHOR360, Benchmark360, Team Management Profile, Organizational Climate Survey, Risk Orientation Profile, DISC, NEO-PI-R  Francois Gagnon is the Vice-President of the Learning Lab at the IOG. He brings rich experience […]

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