Conflict Management - Institute on Governance

Conflict Management


Identify, explore, and practice key skills that you can use in managing conflict in relationships and situations at work.

$390

Course Description

  • Designed for public servants, this half-day webinar will help you learn about and identify key tools in managing conflict in relationships and situations at work.
  • With experienced facilitators and active practice, you will understand and analyze your own responses to conflict in your workplace and how you can learn to manage and become more comfortable dealing with conflict.
  • The Conflict Management webinar is a safe and confidential space for you to gain the skills and confidence to deal with difficult situations and foster healthy and productive workplace relationships.
Format
Webinar
Enroll

Learning Objectives:

  • Understand of how and why conflict management is a core skill of effective public servants 
  • Learn to identify and understand the sources of conflict in your workplace 
  • Explore different approaches to conflict management depending on the importance of the goals and the relationship 

Bundle This Webinar:

This webinar is eligible to be bundled with two other webinars of your choice for a ‘buy 2, get 1 free’ price of $780. Take advantage of our recommended streams (Leadership; Policy: Government Essentials: Innovation) to choose your bundle or mix and match the webinars that best suit your needs. Upon registration, be sure to select the bundle option and then select your webinars. Contact us for support at 613-562-0090 or learningcentre@iog.ca. 


Customize This Webinar:

This webinar is eligible to be customized as a private offering for your team and organization. Contact us at learningcentre@iog.ca to discuss your needs. 


Group Discounts:

If you have more than two people attending, you may be eligible for a group discount. Contact us for details at 613-562-0090 or learningcentre@iog.ca.

Instructors

Catherine Waters

Senior Practice Lead  

Expertise: Learning Centre and Leadership– curriculum design and delivery, facilitation and custom instruction  Degrees:   BA (Hon) English & French (University of Victoria); MA Public Policy and Administration (Carleton University); MSc Labour Economics (London School of Economics).  Catherine Waters is Senior Practice Lead in the IOG Leadership and Learning Centre. She has extensive experience as a consultant, researcher […]

François Gagnon

Vice-President Learning

Expertise: Leadership Development, Adult Learning, Project Management, Government  Degree(s):  M. Sc. Project Management, B. Sc. Computer Science  Certification(s) & designation(s):  EQi, Insights, Change Style Indicator, Influence Style Indicator, EQ-Map, SCHOR360, Benchmark360, Team Management Profile, Organizational Climate Survey, Risk Orientation Profile, DISC, NEO-PI-R  Francois Gagnon is the Vice-President of the Learning Lab at the IOG. He brings rich experience […]


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