Permanent Role with Benefits
Deadline to Apply: July 11, 2022

As part of the Learning Team, you will work closely with the Vice President, Leadership & Learning to oversee day to day operations of the Learning Team, with a specific focus on the growth and operation of the IOG day courses and ad-hoc custom courses.

In this role you will:

• Coordinate the operational delivery of IOG day programs, courses and ad-hoc custom courses;
• Track proposals and make sales decisions with regards to custom requests for IOG learning products;
• Resolve day to day issues and with clients, facilitators and course operations;
• Create and update the Learning Center calendar;
• Coordinate the marketing of the Learning Centre;
• Act as a relationship manager and engage external stakeholders;
• Demonstrate leadership qualities by coordinating day to day operations of a small team.

For this role you must:

• Have a Post-Secondary Degree or Diploma in a related field, or relevant experience;
• Have project management experience;
• Have strong organization skills in managing program delivery logistics and finding quick solutions to operational problems;
• Have demonstrated strong relationship management skills with clients and stakeholders;
• Have excellent written and oral communication skills in English, knowledge of the French language is an asset;
• Be tech savvy, and know your way around the Microsoft Office Suite, Google Workspace, and Zoom;
• Be innovative and take initiative;
• Have great attention to detail.

You’d be great for this role if you have:

• Experience in the management of training delivery;
• Knowledge in Adult Learning principles or Instructional Design;
• Knowledge and experience in working with live on-line learning;
• Knowledge of content development and best practices for Learning Programs;
• Interested in managing client-service oriented relationship.

About the IOG

Founded in 1990, the Institute on Governance (IOG) is an independent, Canada-based, not-for-profit public interest institution with its head office in Ottawa’s Byward Market and an office in Toronto. Our mission is ‘advancing better governance in the public interest,’ which we accomplish by exploring, developing and promoting the principles, standards and practices which underlie good governance in the public sphere, both in Canada and abroad.

The IOG’s vision is to be the pre-eminent, independent Canadian source of knowledge, research and advice on governance and its continuous improvement.

The IOG works with a wide range of clients and partners, including governments, communities, business, the not for profit sector and other public purpose organizations to assess their governance and to develop programs for improvement. While much of our activity takes place in our home base in Canada, we also work with international partners and governments.

To apply, please send your CV to:

We are equal opportunity employer and are committed to the principles of Employment Equity. We encourage applications from qualified applicants of all genders, including visible minorities, Aboriginal persons, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.