IOG launches second Inter-Jurisdictional Executive Leadership Program in Toronto this week

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We launch our second Inter-Jurisdictional Executive Leadership Program in Toronto

this week. This 11-month Program explores public sector leadership in the 21st century.
The sustainability of our public sector institutions is maintained by the trust citizens have in their ability to do the job better than anyone else.

Yet trust in our institutions is at an all time low. The 2017 Endelman Global Trust Barometer says the general population’s trust in the four key institutions - business, government, NGOs and media – has declined broadly. The majority of citizens simply don’t believe overall that the system is working for them.

Trust is sustained if government provides services efficiently, operates openly and transparently (i.e there is no corruption), convenes to bring together different viewpoints fairly and openly, adds value to society and the economy and, above all, helps citizens prepare for and respond to change, such as the sharing economy, brought on by technology.

Participants in the program will examine how they can, as public sector leaders, work collaboratively to ensure ongoing citizen trust in government.

About the author

Toby Fyfe

Toby Fyfe


Toby Fyfe is President of the Institute on Governance.

Toby has extensive executive public sector experience in governance, service delivery, change management, and organisational design and performance. He developed the Treasury Board Alternate Service Delivery Policy and represented Canada at an OECD public management (PUMA) experts panel examining arm’s-length agency creation.

He has worked on a number of significant governance and change management initiatives including ones for the RCMP, the Caribbean Development Bank and the creation of the Natural Resources Canada Shared Services Office.
Toby has significant corporate communications management experience and expertise. He is an Adjunct Professor of Communication at the University of Ottawa and a former federal government head of communication. He led three studies for the Institute of Public Administration of Canada (IPAC) examining the impact of social media on public sector organisations. He was a broadcaster with CBC radio and television where he produced programs such as The House, Cross Country Checkup, and the first commercial-free version of Ottawa Morning.

He was editor-in-chief of Canadian Government Executive magazine for five years and is a member of IPAC.

He writes regularly on public management issues, both in a weekly e-newsletter for Canadian Government Executive.

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