Publications

The Not for Profit Board’s Role in Stakeholder Relations: Survey Results and Analysis

The Institute on Governance used a survey in order to gain the knowledge and experience of senior Not for Profit leaders on board and stakeholder relations. The aim of this survey was to determine how NFP boards are identifying and engaging stakeholders, to determine what models and practices can be created to help them fulfill their role in this area, and to gain an understanding of how this role is distinct from that played by staff.

Stakeholder identification, analysis, and engagement proved to be a useful conceptual framework for identifying some general findings on board-stakeholder relations related to these concerns. Organizational attributes emerged as an additional conceptual framework due to the fact that there is great diversity within the NFP and co-operatives sectors and that this diversity of organizations correlates to a diversity of stakeholder relations approaches. Combined, these two findings were used to produce a list of practices that can assist NFP boards in executing their stakeholder relations roles and responsibilities. These practices can be readily incorporated into a board’s stakeholder relations strategy.

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About the Authors

  • Dustin Munroe

    Dustin Munroe

    Research Officer

    Dustin has been a Research Officer at the Institute on Governance since September of 2012. Much of his work at the IOG involves research, writing, and logistical support for advisory services projects. These projects serve clients that seek expertise from the IOG in our knowledge areas of not-for-profit governance and public sector governance. Another area where Dustin has been deployed is in support of the IOG’s Public Governance Exchange (PGEx) applied research initiative. In addition to his responsibilities in advisory services, Dustin is also active at the IOG in event planning, business development, and communications.

    Dustin’s current governance interests are in the areas of board governance, stakeholder relations, collaborative governance, and distributed governance organizations. He also has an ongoing interest in public policy, provincial politics, and federal politics. Before joining the IOG, Dustin worked for the Government of Saskatchewan and the Saskatoon StarPhoenix daily newspaper. He completed Bachelor of Arts and Master of Arts degrees in political science at the University of Saskatchewan.

    • 613-562-0090 ext. 261
  • Laura Edgar

    Laura Edgar

    Vice President - Board & Organizational Governance

    Laura leads the Institute’s work on board and organizational governance, including providing advisory services related to roles, responsibilities and functioning of boards of directors, strategic planning, member engagement and governance assessments.  She also provides tailored learning programs on request. She has a strong professional and academic background in the governance of public purpose organizations, indigenous governance, business management, adult education, and international programming.

    Prior to joining the Institute, Ms. Edgar was the Programs Coordinator at the Institute for Leadership Development, where she led several programs for young professionals and young entrepreneurs. Her responsibilities included program management, liaising with Canadian and international partner organizations, and organizing training programs.

    Ms. Edgar has completed an M.A. in Economics at the University of Guelph, and also holds a Bachelor of Business Administration from Wilfrid Laurier University.  In addition, she lived and worked for two years in Guinea-Bissau, West Africa and two years in Japan, and has managed projects in South-East Asia and Lesotho.

    • 613-562-0090 ext. 226

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