Vice President - Learning Lab
Toby Fyfe is Vice President of the Learning Lab, where he is responsible for the IOG’s educational programs and courses aimed at providing tools and insight to enhance the skills of executives and officers at all levels of government, the private and the not-for-profit sectors.
Toby has extensive executive public sector experience in governance, service delivery, change management, and organisational design and performance. He developed the Treasury Board Alternate Service Delivery Policy and represented Canada at an OECD public management (PUMA) experts panel examining arm’s-length agency creation.
He has worked on a number of significant governance and change management initiatives including ones for the RCMP, the Caribbean Development Bank and the creation of the Natural Resources Canada Shared Services Office.
Toby has significant corporate communications management experience and expertise. He is an Adjunct Professor of Communication at the University of Ottawa and a former federal government head of communication. He led three studies for the Institute of Public Administration of Canada (IPAC) examining the impact of social media on public sector organisations. He was a broadcaster with CBC radio and television where he produced programs such as The House, Cross Country Checkup, and the first commercial-free version of Ottawa Morning.
He was editor-in-chief of Canadian Government Executive magazine for five years and is a member of IPAC.
He writes regularly on public management issues, both in a weekly e-newsletter for Canadian Government Executive