Events / Courses

Performance Measurement: Supporting Delivery of Results

10 octobre 2017 8:30 à 4:30 Inscription

10 janvier 2018 8:30 à 4:30 Inscription

Type d'événements: Cour

Interactive Workshop

This one-day interactive workshop provides an understanding of how you can design, implement and use performance measurement systems to manage and report on program results as outlined in the new TB Policy on Results and the government’s Results & Delivery approach.

Why this course is important?

Treasury Board’s new Policy on Results came into effect July 1 and reflects the principles, and practice, of Sir Michael Barber’s deliverology as articulated by the Results and Delivery Unit at PCO. If you’re a program manager, you will need a performance measurement system that can credibly and effectively ‘tell your program’s performance story’ within the context of the new Policy, help you improve program results and provide useful information to support your planning and decision making needs.

Your ability to clearly tell this story is directly linked to, among other things, your program’s future success and your personal performance evaluation.

Who should participate in this course?

Managers and senior staff interested in strengthening their understanding of the utility of performance measurement systems, how to develop and implement them, and how use the performance information generated to plan, deliver and report on program results.

Participants will be able to better understand:

  • How performance measurement is situated in the context of federal government management policies and its role in good management and good governance
  • How to design, implement, operate and use performance measurement systems to manage and report on program results.

Workshop and discussion topics will include:

  • Facilitators and barriers to effective performance measurement
  • Various ways of developing effective logic models
  • Deciding on what is important to measure
  • Identifying and selecting useful performance indicators
  • Developing a performance measurement strategy
  • Data sources and collection methods
  • Basic data analysis approaches
  • Good practices and pitfalls in performance measurement
  • Issues and trends in performance measurement

What you can expect:

  • A skilled and experienced workshop leader
  • To be actively engaged in hands-on small group exercises to practice  the development of a logic model and the associated performance measurement strategy
  • Leave the course with examples of generic logic models for different program types and a menu of generic performance indicators

Course fee
The cost of this course is $890 (no HST) per person. The price includes expert facilitation, course materials, morning and afternoon coffee or tea, and a buffet lunch. Registration is done through an online registration system where you can select to pay by credit card or request an invoice.

The IOG value-added
All IOG courses are prepared and taught by those who have held senior positions in the federal government. They are guided by a Learning Committee of senior federal government public servants.

For those who wish to have an adapted course that is specific to their issues and requirements, customized course offerings can be delivered on request for branches, teams or groups, in English or French in any part of the country. For more information about customized courses, contact Toby Fyfe at or at 613 562 0090 x242 for details.

The IOG also offers the Coaching Circle, to assist executives and officers at all levels of government as well as non-profit and other organizations in the development of their leadership skills.

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