Successful Conversations for High Performance

Event Type: Course

*Please note that the courses offered on February 10, 2016  will be taught in French.

This Course is offered in partnership with Lead Action Training




The new performance and talent management regimes – key priorities of the government – include strict requirements for feedback from managers to employees. Are you ready to have these crucial conversations? Will your feedback provide a motivational opportunity OR create a terrible minefield fraught with uncertainty and conflict?

Coaching is the art and science of asking powerful questions that stimulate reflection and trigger action. By adopting a coaching approach during feedback conversations, you can help staff find their own solution, one they own, invest in and succeed with.

Developing your feedback skills through coaching will increase the impact and results of your feedback conversations and…avoid the minefield.

Who should participate in this course?

Anyone who has supervisory responsibilities and is accountable for the performance management of staff.

Learning Objectives:

  • Understand what makes a difficult conversation difficult.
  • Learn about yourself as a feedback giver, understand your pressure points and challenges.
  • Learn to use coaching approaches to create motivating conversations that trigger action.

Course Fee: The cost of this course is $890 (No HST) per person.

IOG Promotion: We offer discounts for multiple candidates or group registrations. Contact Toby Fyfe or at 613 562 0090 X 242 for details



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