Leading in a Crisis

November 28, 2016 8:30 am to 4:30 pm Registration
November 29, 2016 8:30 am to 4:30 pm

Event Type: Course

Most organizations aren’t ready with a plan to manage a crisis. And few senior managers and executives had been formally trained or rehearsed in how they would handle a crisis situation.

How an organization manages through a crisis cannot be left to chance or good “management reflexes.”

Despite great improvement in crisis prevention and strategic continuity management, serious predicaments can elude even the best-laid plans. As a leader in your organization, you must be prepared. This course offers invaluable guidance to navigate complex, unanticipated situations.

While organizations allot substantial resources to the development and execution of continuity strategies and operating plans, few of them develop the leadership skills necessary during such high uncertainty to maintain operations in an effective, proactive manner.

The Leading in a Crisis 2-day Workshop is a research-based course to train senior managers and executives on leadership skills necessary during an emergent critical event. The purpose of this program is to provide effective leadership tools for participants in the decision-making process during stressful situations. It will also provide skills in working with other leaders in achieving a common goal during times of crisis. Finally this program is designed to train leaders to enhance their interpersonal skills vital in multi-agency coordinated efforts during times of crisis (leading outside of the silo).

Through case studies, interactive exercises and simulated crises, you will learn to identify your personal strengths in relating to others when facing a threat. Your also learn to manage relationships before, during and after a crisis.

By sharing your crisis leadership experience with other leaders, you will develop an invaluable cross-agency network of colleagues for ongoing support.

How you will benefit
•    Identify emergency crisis situations and assess your own biases under pressure
•    Learn strategies to manage new information effectively and make informed decisions when time is of the essence
•    Discover how to create and lead a crisis team, delegate responsibility and marshal resources quickly and efficiently
•    Develop team-building, development and decision-making abilities for the increased demands of a crisis situation
•    Explore strategic approaches for managing risk and analyzing information under pressure

Who should attend
The target audiences for this program are decision makers in critical incidents, which in essence can occur in any and all public sector organizations.  This program is designed to provide tools to managers in three key areas: communication skills / collaboration, critical thinking, and decision-making.

The Leading in Crisis Workshop is an executive level course specifically designed to build crisis intelligence among executive management teams. The course builds awareness, critical skills and leadership capabilities to effectively manage a crisis situation within the context of a public sector organisation’s unique environment.
The Leading in Crisis Workshop is carefully tailored to offer a mix of practical and theoretical content, specifically designed for senior managers and executives.

Course leader
Dr. Wayne Corneil is an Associate Scientist at GAPSante in the Institute of Population Health, and a Teaching and Research Fellow in Community Medicine and Epidemiology at the University of Ottawa.  He is involved in several major research projects on executive health, leadership during crises and psychosocial aspects of disasters and terrorism.

Dr. Corneil has a doctorate in Epidemiology and Occupational Health Psychology from the School of Hygiene & Public Health of the Johns Hopkins University, and professional degrees in psychotherapy, social work, criminology and adult education.

Course fee
The cost of this course is $1500 (no HST) per person. The price includes expert facilitation, two lunches and course materials.

Extending the learning
All IOG courses are prepared and taught be those who have held senior positions in the federal government. They are guided by a Learning Committee of senior federal government public servants.

For those who wish to have an adapted course that is specific to their issues and requirements, customized course offerings can be delivered on request for branches, teams or groups, in English or French in any part of the country. For more information about customized courses, contact Toby Fyfe at or at 613 562 0090 x242 for details.

The IOG also offers the Coaching Circle, to assist executives and officers at all levels of government as well as non-profit and other organizations in the development of their leadership skills.

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