How to Deliver on the Demands of the New Government

October 25, 2016 8:30 am to 4:30 pm Registration

December 15, 2016 8:30 am to 4:30 pm Registration

Event Type: Course

The new government has indicated changes in style, direction, approach and policy. Their new expectations mean public servants will need to ‘flex muscles’ they haven’t used for some time.

The government is also signalling that it takes seriously the work of Sir Michael Barber, who says the success of any government is based upon its ability to deliver on key results.

This new one-day course provides a comprehensive review of the changing expectations brought on by the new government. It will analyze the work of Michael Barber, and what his approach means for federal public servants.  It will give participants an appreciation of what it means to serve a new government, and give them approaches, tools and strategies to take advantage of opportunities, manage risks and overcome obstacles.

Who should participate in this course?

This course is designed for public servants who want to improve their circle of influence and their ability to support the new government. This includes those who are facing change as a result of the new government’s expectations, including those in policy or program positions, scientists, communications experts as well as those who have extensive experience, but want to refresh and update their skills – to ‘flex their muscles’ again. The typical target group is the senior policy or program analyst or manager/director at EX minus 1 or minus 2 level.

Participants will understand:

•    The government changing context within which the public service operates and the public servant’s role and responsibilities in the policy and operational processes
•    The work of Sir Michael Barber and its impact on the approach of the new government
•    Understanding the decision making processes in the new government’s context
•    Tools and techniques to engage and collaborate, both internally and externally, in a digital age and in the context of the expectations of a more open and transparent government
•    Mitigation strategies to manage risks, challenges and obstacles facing public servants in meeting the expectation of the new government
•    How to put this learning into action in their respective organizations

Throughout the course, the instructors also provide a number of concrete “tips” to help you better plan, organize and prepare more effective interventions.

What you can expect:

Seasoned public servants, who use practical exercises and real-world case studies to help you improve your skills, deliver this course.  The course also uses interactive classroom discussions to explore the evolving challenges of supporting the outcomes of the new government.

Course fee

The cost of this course is $890 (no HST) per person. The price includes expert facilitation, course materials, morning and afternoon coffee, and a buffet lunch. Registration is done through an online registration system where you can pay by credit card or request an invoice.

Why this course is important

Understanding the new government, its needs, direction and style is key to the success of every public servant. Providing relevant advice and information in an accurate and timely way is a fundamental responsibility of the public service and the new government’s expectations are very high in that regard. The ability to deliver will be determining in judging the success of the public service in advancing the delivery of the new government’s agenda.

The IOG value-added

All IOG courses are prepared and taught by those who have held senior positions in the federal government.  A Learning Committee of senior federal government public servants guides them.

For those who wish to have an adapted course that is specific to their issues and requirements, customized course offerings can be delivered on request for branches, teams or groups, in English or French, in any part of the country. For more information about customized courses, contact Toby Fyfe at or at 613-562-0090 x242 for details.

The IOG also offers the Coaching Circle, to assist executives and officers at all levels of government as well as non-profit and other organizations in the development of their leadership skills.

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