This month, Maryantonett Flumian’s report on citizen-centric services in Argentina was featured in a publication by the Inter-American Development Bank (IDB). The publication speaks to the difficulty of innovating in the public service. However many governments are currently renewing the ways in which they interact with citizens by using innovative practices that challenge the traditional fragmentation, complexity, and managerial weaknesses of public service delivery. This publication presents lessons learned from case studies based on a common analytical framework. It analyzes dimensions such… Read more
The Institute on Governance delivered an Interamerican Development Bank regional workshop on citizen-centred services at the Casa Rosada, Presidency of the Nation, Buenos Aires, Argentina on September 12.
The IOG and United Nations Development Programme announced on June 12th that they have signed an agreement in Baghdad that aims to advance Iraq’s crises management ability. The UNDP will support the IOG in the implementation of Fiscal Federalism, as well as Decentralization and Resilience Building, to help Iraq become a stable, federal democracy with sustainable economic growth. You can read the full UNDP press release by clicking here.
Governments must recognize that their institutions, bureaucracies and policy frameworks designed for the 19th and 20th centuries are no longer meeting the needs of the 21st. The digital era represents an exponential shift in the pace of social, political and economic transformation. How governments respond to the radical changes brought on by the sharing economy and other digital age innovations will be a litmus test for the continued relevance of governing institutions, as well as their legitimacy and authority in… Read more
Power & Influence, Spring 2016, pp. 66-68. “Rather than burying their heads in the sand, governments should
the opportunity to provide the leadership that the digital revolution requires.” Governments must recognize that their institutions, bureaucracies and policy frameworks designed for the 19th and 20th centuries are no longer meeting the needs of the 21st. The digital era represents an exponential shift in the pace of social, political and economic transformation. How governments respond to the radical changes brought on by the… Read more
While the pundits have mostly completed their prognostications regarding the new government’s fortunes in the year ahead, in the area of public governance many challenges still lie in wait for the Trudeau Liberals that could have an impact on the success of their agenda. Our new prime minister has placed a good deal of emphasis on the open and collaborative style that his government plans to pursue — the celebrated “sunny ways”. And while tone in public sector engagement matters,… Read more
iPolitics recently revealed that the outgoing Harper government made 49 future appointments averaging 81 days between the time of the election and the time the appointment was scheduled to go into effect. While a review of past appointments shows outgoing governments sometimes make appointments that take effect in the days after an election, none came anywhere close to the scale of what Prime Minister Stephen Harper’s office did in the final days of his government. Why comment on this story… Read more
Friday’s throne speech was brief by recent standards, but there was still plenty of substance to mull over — not least the priority it gave to democratic reform. If the importance of democratic reform wasn’t already clear enough from the government’s election platform, or from the appointment of Minister of Democratic Institutions Maryam Monsef, it should have been apparent to anyone who read the ministerial mandate letters. From those letters we see that two ministers will split the lion’s share… Read more
After a review of the Orders in Council published in the aftermath of the swearing-in of Prime Minister Justin Trudeau’s new cabinet, some commentators discovered that, in fact, some ministers had been appointed as Ministers of State and concluded that therefore, these were not the “full cabinet ministers” the PM said they were. While it’s true that, in technical terms, some ministers were appointed as Ministers of State under the Ministries and Ministers of State Act, the criticisms were wrong…. Read more
Maryantonett Flumian is the president of the Institute on Governance and a former long-serving federal deputy minister. Last week, Prime Minister Justin Trudeau sent each of the 30 members of his cabinet a letter, with messages of congratulations, encouragement and exhortation. The letters also contained the ministers’ individual marching orders — the prime minister’s expectations of where they will focus and what they will accomplish, at least in the opening years of their mandate. In this, Trudeau was following the… Read more